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Medical/Legal experts available to discuss case when requested.
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Direct consultation with physicians on request.
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Chart reviews with or without a report by nursing or physician specialist followed by phone
consultation (certified on request).
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Reminder calls to send medical records
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Calls to claimants occur two (2) days prior to appointment time and CITE letters & maps are sent to notify
claimant of their evaluation within 10 days.
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Medical literature search or research material.
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Reminder calls are placed to claimant prior to evaluations when requested 10 days prior.
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Assistance in obtaining medical records upon request.
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Record releases obtained on claimants.
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Picture ID obtained at time of examinations.
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Personal phone calls are made to discuss report.
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QA Department strives to assure cover letter is answered.
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Physician criteria and format for different types of evaluations.
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On the day of the evaluations verbal reports are faxed and signed by the physician.
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Personal calls to clients on cases where benefits can be terminated.
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National scheduling of any specialty within 50-100 miles of claimants home.
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Maps and directions are provided to claimant to avoid getting lost.
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Fax confirmation after scheduling with all data needed.
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National Transcription Service to receive draft report in 24
hours after evaluation.
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Organization of medical records to decrease duplicates and cost of physician's time and synopsis if required by our
specialists.
